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food hall at the Palm Jumeirah in Dubai

Top Sellers

food hall at the Palm Jumeirah in Dubai

Maison La Bougie Roma Candle AED 357.17

food hall at the Palm Jumeirah in Dubai

The Aleppo Cookbook AED 176.19

RETURN AND CANCELLATION POLICY

Return:

  • The Customer has 3 days to return an order. This refers to non-food items with exceptions of damaged packaging or expired food items.
  • To be eligible for the return, the item must be unpacked and in the same condition as it is received with a valid reason for return.
  • Both food and non-food item must be in the original packaging.
  • The item must be shown together with the invoice.
  • The refund is not accepted against cash and can only be refunded by a voucher with the same amount of the purchased item.
  • The Voucher must be redeemed within 60 days from the refund day.
  • The Voucher can be used amongst the retail vendors mentioned in our website only.
  • Exchanged items can only be returned once.

Cancellation: 

  • The Customer needs to request a cancelation of the order by calling 04 363 3633, preferably before the scheduled delivery date and time.
  • The refund is not accepted against cash and can only be refunded by a voucher with the same amount of the order value.
  • Same terms & conditions are applied as stated above for any return.